Quick Summary: 11bed takes your privacy seriously. We collect only the data that is necessary, never sell it to third parties, and maintain the highest standards of security. Reading this privacy policy will show you exactly what data is used and for what purpose.
1.Introduction
11bed (https://11bed.biz) is an online Sports Betting platform serving users in Bangladesh and other authorized countries. We believe that protecting user data is the cornerstone of a trustworthy betting experience.
This Privacy Policy ("Policy") explains how 11bed collects your personal information, how it is used, who it may be shared with, and what rights you have. By using our site, you agree to this Policy.
11bed adheres to international data protection standards. Our systems undergo regular security audits to ensure your information is always protected. This policy is written in Bengali so that users in Bangladesh can easily understand it.
2.What Information We Collect
11bed collects various types of information — some you provide directly, and some is collected automatically. Details are outlined below:
| Data Type | Example | Collection Method |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | Registration Form / KYC |
| Contact Information | Email, mobile number, address | Registration Form |
| Financial Information | Mobile Pay/Nagad number, bank account details | Payment Processing |
| Transaction Data | Deposits, withdrawals, and betting history | Automated Records |
| Technical Data | IP address, device information, browser type | Automatic / Cookie |
| Usage Data | Page visits, click patterns, session duration | Analytics Tools |
We never collect sensitive information (such as religious identity or health data) without your consent. Biometric or fingerprint data is not collected either.
3.Purpose of Data Collection
11bed uses your information solely for specific, legitimate purposes. We never use more data than is necessary.
- Account Management: Your identity and contact information are used to create, verify, and manage your account.
- Payment Processing: Financial information is required to process deposits and withdrawals securely.
- Legal Obligations: Identity verification is carried out to comply with Anti-Money Laundering (AML) and KYC regulations.
- Security Assurance: IP and device data are analyzed to detect fraud and prevent unauthorized access.
- Service Improvement: Usage patterns are analyzed to continuously improve your experience on the site.
- Customer Support: The support team uses your information to help resolve your issues.
- Promotional Communications: With your consent, we may send you offers and updates. You can unsubscribe at any time.
- Responsible Betting: Unusual betting patterns are detected and support is provided when needed.
11bed never sells your information to advertising companies or data brokers. That's our commitment.
4.Data Sharing Policy
Your data is shared only under strict conditions. Limited information may be shared in the following circumstances:
- Payment Provider: Information required to process transactions via Mobile Pay, Nagad, or bank is shared with the relevant provider. They receive only the specific transaction data needed.
- Legal Authorities: Data may be disclosed in response to a valid court order or request from a regulatory authority.
- Identity Verification Service: Approved third-party verification services are used to assist with the KYC process.
- Analytics Platform: Anonymous usage data is used to measure site performance.
- Security Partners: Specialist services are used to help prevent fraud.
In the cases above, only the minimum necessary information is shared. All third-party partners are required to sign an agreement to comply with 11bed's privacy standards.
5.Cookies & Tracking
11bed's website uses cookies and similar technologies. Cookies are small data files stored in your browser that help improve your experience on the site.
Types of cookies we use:
- Essential Cookies: These cookies are essential for login sessions, shopping cart functionality, and security — the site cannot function properly without them.
- Analytics Cookies: Anonymous data is collected to understand which parts of the site are used most.
- Preference Cookies: Helps remember your language, currency, or theme preferences.
- Security Cookies: Used to prevent session hijacking and unauthorized access.
You can manage cookies at any time through your browser settings. However, disabling certain essential cookies may affect the functionality of some site features.
6.Data Storage & Security
11bed uses industry-leading security standards to protect your data. Our servers are hosted in secure data centers and undergo regular security audits.
- All data is stored with AES-256 encryption.
- The website uses SSL/TLS protocol (https).
- Passwords are never stored in plain text — only encrypted hashes are kept.
- Accounts are automatically locked if a suspicious login attempt is detected.
- Two-Factor Authentication (2FA) is available for added account security.
- Your data is backed up on a regular basis.
Data Retention Period: Data is retained for as long as your account remains active. After account closure, certain data may be kept for up to 5 years to meet legal obligations, after which it is securely deleted.
Data Breach: If there is any risk of a data breach, we notify affected users within 72 hours and take immediate action.
7.Your Rights
You have full rights over your data, and 11bed is committed to upholding them:
Right to Access Your Data
You can contact support to request information about what data we hold about you.
Right to Rectification
To correct inaccurate or outdated information, visit your account settings or contact support.
Right to Erasure
You can request data deletion by closing your account (legal restrictions may apply).
Right to Object
You can unsubscribe from marketing messages at any time.
Right to Data Portability
You can request a copy of your data in a portable format.
Right to Restrict Processing
In certain circumstances, you may request that the use of your data be temporarily paused.
To exercise any of these rights, email us at support@11bed.biz. We aim to respond within 30 business days.
8.Minors' Data
11bed provides services exclusively to users aged 18 and above. We do not knowingly collect data from minors.
If we find evidence that a minor has created an account, it will be immediately closed and the associated data deleted. If you believe your child is using 11bed, please contact us right away at support@11bed.biz.
9.Policy Updates
11bed may update this privacy policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised. For significant changes, registered users will be notified by email or SMS.
Continued use of our services after any changes take effect will be considered acceptance of the updated policy. We encourage you to visit this page regularly to stay informed.
10.Contact
If you have any questions about this privacy policy or wish to exercise your rights, please get in touch:
Data Protection Officer (DPO): 11bed
Email: privacy@11bed.biz
General Support: support@11bed.biz
Live Chat: Chat button at the bottom right of the site
Response Time: Within 24 hours (typically)
We take your privacy concerns seriously. Our goal is to resolve any issue to your satisfaction.
Why Your Data Is Safe with 11bed
Our 6 Core Security Commitments
Encrypted Protection
All your data is stored with AES-256 military-grade encryption. All data transfers occur over SSL/TLS connections.
No Data Sales
11bed never sells your personal data to advertisers or data brokers. This is a core principle of our policy.
Your Control
You can view, correct, or delete your data at any time. Full control stays with you.
Regular Security Audits
External security experts regularly audit our systems. Any vulnerabilities identified are addressed promptly.
Limited Retention Period
Data is never kept longer than necessary. Once the defined retention period expires, it is securely and permanently deleted.
Transparent Communication
If there is any data security issue, you will be notified within 72 hours. Nothing is hidden.
Your data is safe — register now
Your privacy is protected at 11bed. Open an account today and enjoy betting in a safe, transparent environment.
By registering, you agree to our Terms & Conditions and consent to our Privacy Policy. 18+ | Play Responsibly.
Related Policies
Alongside this Privacy Policy, please also review our other policies: Terms & Conditions | Responsible Gaming | About Us | Frequently Asked Questions. 18+ | Betting is for entertainment purposes.